Terms & Conditions
Welcome to Wiltech Online. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making any purchase or using our services.
1. General Use
This website is owned and operated by Wiltech Online.
By using our site, you confirm that you are at least 18 years old or have legal parental/guardian consent.
We reserve the right to update or change these Terms & Conditions at any time. Updates will be posted on this page.
2. Products & Services
We are a trusted dealer in Power Tools & Equipment, Electronics, Farm Equipment, Weighing Scales, Water Pumps, and related products.
All product descriptions, images, and specifications are provided for guidance. Actual product features may vary slightly.
Prices are subject to change without notice but will not affect confirmed orders.
3. Orders & Payments
All orders placed through our website are subject to acceptance and availability.
Payment must be made in full before order processing and delivery.
We accept mobile money, bank transfer, debit/credit card as payment methods.
4. Delivery & Shipping
We offer nationwide delivery across Kenya.
Estimated delivery timelines will be communicated at checkout but may vary depending on location and product availability.
We are not liable for delays caused by courier services or circumstances beyond our control.
5. Returns & Refunds
Products may be returned within 24 hrs if they are defective, damaged, or not as described.
Returned items must be unused, in original packaging, and accompanied by proof of purchase.
Refunds will be processed within 3 days after the returned product is inspected and approved.
6. Warranties & Support
All products are covered by industry-standard warranties unless otherwise stated.
Warranty claims are subject to the terms set by the product manufacturer or supplier.
Our customer service team is available to provide guidance and support on warranty claims.
7. Limitation of Liability
Wiltech Online is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
Our maximum liability is limited to the purchase price of the product in question.
8. Privacy & Data Protection
Your personal information is collected and used in accordance with our [Privacy Policy].
We do not share or sell customer data to third parties without consent, except as required by law.
9. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of [insert country, e.g., Kenya].
Any disputes shall be subject to the jurisdiction of the courts in [insert location].
10. Contact Us
For questions, concerns, or assistance, please contact us:
Phone: +254 728 832 42
Email: info[at]wiltechonline.co.ke
Address: Located at Nairobi KWFT Bank Building, Next to Tahameed Bus Booking Office First Floor
By continuing to use this website or purchase from us, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.